Policy - Payment/Shipping/Refunds

 

 

Our goal at VINTTIQUES MARKET is to make your online shopping experience a pleasant and easy one!

Customer satisfaction is a priority.  

Payment Policy

We accept payment via PayPal which is our preferred payment method. PayPal is very safe and has exceptional security features. Signing up is free by going to http://www.paypal.com  We are also happy to accept personal checks and credit cards. We use SQUARE as our credit card service provider.

CALIFORNIA RESIDENTS MUST PAY 8.75 percent SALES TAX OR PROVIDE US WITH A COPY OF A VALID CA RESALE CERTIFICATE if you are a dealer.

Listings include price to ship. We send a PayPal invoice to finalize your order and request payment. If paying with a credit card, please comment when ordering and we will contact you for credit card information.

Shipping

If you purchase multiple items, you may combine items into one package to save on total shipping costs. Our items are shipped insured via USPS Priority Mail; large items are shipped USPS Parcel post. We will ship your items as quickly as possible, but please allow sufficient time for items to be properly boxed for shipping. We only ship within the mainland USA. Prices quoted for shipping are not for international shipping. Please email us for international shipping costs BEFORE making your purchase.

Returns

We try to describe all pieces accurately and to point out any "flaws". Our antique and vintage items are time worn, sometimes distressed, they have those lovely dings, scratches and other wear that make them truly well~loved. We rarely sell "perfect" antiques. Due to their aged and used nature, all sales are final. Please email any questions or concerns about an item prior to making your purchase. In the unlikely event that your item is received damaged by the shipper, please notify us within 48 hours of receipt. Please keep all packaging and boxing materials.

You must notify us within 3 days of receiving the product to receive a return authorization on damaged in shipping items. A 20% re-stocking fee will be applied to any non-defective merchandise returns that were approved. These items must be returned in their original packing in which they were received. We recommend that you insure the package. Return shipping costs are NOT refundable.

Copyright

All content included on this site, such as text, graphics, logos, and images are the property of VINTTIQUES MARKET/Casual Cottage Chic or its content suppliers and is protected by United States and international copyright laws. Unauthorized reproduction and/or use of said items is strictly prohibited.

©Copyright 2006. Casual Cottage Chic. All Rights Reserved.
 
 
Thank you so much for taking the time to review our policies. We hope that you will be pleased when opening a box from us. We will do our best to make every transaction you have with us a wonderful experience!
 
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